Ekiz, Erdogan. “How Constraints on Tourist Complaints Affect Perceptions of Justice and Intentions of Loyalty: Case of Tourists from China Visiting Turkey”. Journal of Global Business Insights 4, no. 1 (June 30, 2019): 1–17. Accessed October 27, 2026. https://domainpress.org/journals/index.php/globe/article/view/237.